Last updated 25 October 2026

Refund policy

Pay after consultation

For professional services we take payment only after a free consultation, once you have decided to go ahead.

Search pass

You can cancel a search pass within 7 days of payment for a full refund if no search has been used from it. Once a search has been used, the pass is not refundable.

Filing and other professional services

If you are not happy before your application or document is submitted to the Registry, we refund the professional fee in full. Once it has been submitted, the professional fee is not refundable.

Government fees

Government fees are paid to the Trade Marks Registry on your behalf and cannot be refunded by us once paid.

Brand watch

You can cancel within 7 days of payment for a full refund if no watch alert has been sent yet.

How to ask

Write to info@invorn.com or WhatsApp 75060 90606 with your mobile number and payment ID.

How refunds are paid

Refunds go back to the original payment method within 7 working days of approval.